At Holistica, we value your privacy and are committed to protecting your personal information.

Information We Collect

• Name, email address, phone number
• Account information
• Appointment and booking details
• Mental health information voluntarily shared during sessions
• Payment transaction details (processed through secure third-party providers)

How We Use Information

We use your information to:

• Provide counseling and therapy services
• Schedule and manage appointments
• Communicate with you regarding services
• Improve platform functionality
• Comply with legal obligations

Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect your information from unauthorized access, disclosure, or misuse.

Sharing of Information

We do not sell your personal information. Information may be shared:

• With your therapist for service delivery
• When required by law
• In emergencies where there is a risk of serious harm

Your Rights

You may:

• Request access to your data
• Request correction of inaccurate information
• Request deletion of your account, subject to legal requirements

Contact

For privacy-related concerns, contact:

Email: holisticahq@gmail.com