Rescheduling

Clients may reschedule appointments up to 24 hours before the scheduled session time without additional charges.

Late Rescheduling

Requests made within 24 hours of the scheduled appointment may be denied based on therapist availability.

Cancellation

Appointments may be cancelled up to 24 hours before the session.

No-Show Policy

If a client fails to attend a scheduled session without prior notice:

• The session may be marked as completed.
• No refund or complimentary rescheduling will be provided.

Therapist Rescheduling

If a therapist is unable to attend:

• The session will be rescheduled at no additional cost.
• The client may choose an alternative available slot.

Technical Issues

Where a session cannot be completed due to verified technical issues, Holistica may offer:

• Rescheduling
• Session credit
• Alternative arrangements at its discretion

Policy Updates

Holistica reserves the right to modify this policy at any time. Updated versions will be published on the platform.

Contact

If you have any questions about rescheduling or cancellations, contact us at:

Email: holisticahq@gmail.com